Privacy Policy

1. Introduction

Black Cedar Construction ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit blackcedarconstruct.com or interact with our services, including our SMS/text messaging program.

2. Information We Collect

We collect the following categories of information:

a. Personal Information You Provide

• Contact Information: Name, email address, phone number (including mobile number for SMS communications).
• Project Information: Service type, project details, site address, timeline, budget range, and any photos or measurements you share.
• SMS Consent Data: Records of your opt-in consent for transactional and/or marketing text messages, including the date, time, and method of consent.

b. Automatically Collected Information

• Usage Data: IP address, browser type and version, operating system, referring URL, pages visited, time and date of visits.
• Device Data: Device type, screen resolution, and mobile network information.

c. Communication Data

• Records of email correspondence, contact form submissions, and SMS/text message interactions if you opt in to our messaging program.

3. How We Use Your Information

• Service Delivery: To respond to your inquiries, prepare estimates, schedule site visits, and deliver concrete and fencing services.
• Transactional Communications: To send estimate confirmations, appointment reminders, project status updates, and invoice notices via SMS (if you opt in to transactional messages).
• Marketing Communications: To send seasonal promotions, service availability updates, and special offers via SMS (only if you explicitly opt in to marketing messages).
• Website Improvement: To analyze usage patterns and improve site functionality.
• Legal Compliance: To comply with applicable laws and regulations.
• Security: To detect, prevent, and address fraud or unauthorized access.

4. SMS/Text Messaging Policy

Black Cedar Construction operates an SMS/text messaging program. By opting in, you consent to receive recurring automated text messages from Black Cedar Construction at the mobile phone number you provided.

a. Types of Messages

• Transactional Messages: Estimate confirmations, appointment reminders for on-site visits, project schedule updates, and invoice notices.
• Marketing Messages: Seasonal promotions, service availability announcements, and special offers.

b. Message Frequency

Message frequency varies based on your project activity and preferences. You may receive up to 10 messages per month for each category you opt in to.

c. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Black Cedar Construction is not responsible for any carrier fees or charges.

d. Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. You will receive a one-time confirmation message acknowledging your opt-out. After opting out, you will no longer receive text messages from us unless you re-subscribe.

e. Help

For assistance with our SMS program, reply HELP to any message, or contact us at info@blackcedarconstruct.com.

f. Consent Not Required for Purchase

Your consent to receive SMS messages is not a condition of purchasing any goods or services from Black Cedar Construction.

g. No Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as scheduling and messaging delivery, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Sharing of Information

We do not sell your personal information. We may share information only in these limited circumstances:

• Service Providers: With trusted third-party service providers who help us operate our website, schedule projects, and deliver services — subject to confidentiality agreements.
• Legal Requirements: When required by law, subpoena, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Cookies & Tracking

Our website uses cookies and similar technologies to remember preferences and analyze traffic. You can control cookies through your browser preferences.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information — including TLS encryption in transit, access controls, and secure storage of SMS consent records. No method of transmission is 100% secure; we cannot guarantee absolute security.

8. Your Rights

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate data.
• Deletion: Request that we delete your personal data, subject to legal retention requirements.
• Opt-Out: Unsubscribe from email or reply STOP to opt out of SMS marketing.

To exercise these rights, contact us at info@blackcedarconstruct.com. We will respond within 30 days.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. SMS consent records are retained for the duration of your opt-in plus a reasonable period thereafter for compliance purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated "Last updated" date.

11. Contact Us

• Company: Black Cedar Construction
• Email: info@blackcedarconstruct.com
• Service Area: Omaha, NE & surrounding areas

See also our Terms of Service.